For all of the registered users, there is a “Requests Production Access“ link in the header menu of the Developer Portal. Before requesting Production API access, please create your Production App as you will be asked which App you are requesting Production Access for. 

1. Go to Apps to add your Production App.
2. Go to Request Production Access and complete the form. Tell us as much as possible about your use case. 
3. After submitting your request, our team will review your request and may contact you if they need more clarification.
4. You will receive an email from Gridics letting you know your API has been approved or not. 

5. After approval, your production App will no longer show a 'warning' which indicates the API has been approved.   

    

API stands for Application Programming Interface, which is a software intermediary that allows two applications to talk to each other. An API product bundles resources (such as API proxies) in order to provide a specific level of access and functionality for client app developers. On the other hand an API product typically specifies a list of API proxies, along with access limits, API key approval method, and other configuration that should be in place for all of the bundled proxies.

API Keys are assigned to Apps

1. If you have not already, please Login or Signup. 
2. Go to Apps and click the Add App button. Note: You may only assign 1 API per App.
3. You may choose any of the Demo APIs to build your prototype. 
   1. Demo APIs are rate-limited to 300 GET requests.
4. If you need more than 300 API calls for your prototype, please Contact Us to arrange a conversation with our sales team. 

We don't use a Sandbox, we provide you rate-limited Demo APIs that are calling our Production data services. This helps you test real data and allows you to use the same URL in your prototype as you would use on your production application. Once you are satisfied with your prototype, you will create a new Production App and Request Production API access. The only thing you would change for your production application is your Consumer Key.

The most common reason developers do not receive the response they were expecting is due to something not exact in the parameters like using a capital letter when it should be a Key should be a lowercase value, vice versa, or inputting a value incorrectly.

If you have checked your work and still need technical assistance, please use our Contact form and provide us with as much information as possible. Please copy the blow and insert your:

1. {your Username}
2. {your App name}
3. Sample response you are receiving.
4. What response are you expecting? 
5. Sample GET request, including parameters used.
6. Other details to help us troubleshoot.